Senior Platform and Site Reliability Engineer


Rakkar Digital is a startup company backed by SCB10X focusing in digital asset and blockchain space. We provide digital asset custody and related services to our clients across ASEAN. We are on a mission to enable our clients to securely store and easily access digital assets and cryptocurrencies. The team is growing fast. We are looking for strong talents to join us in multiple countries across the region.

We are looking for a Senior Platform and Site Reliability Engineer that will play a critical role in ensuring the uptime and stability of the company’s production environment. The ideal candidate will have a strong understanding of cloud infrastructure, platform engineering and site reliability principles. The successful candidate will be based in Bangkok and will work with the product and technology team.


Key Responsibilities:

  • Role Purpose

    • Design and implement a scalable, secure, and highly available infrastructure on multi-cloud, mainly AWS

    • Maintain and improve the platform's overall reliability and performance

    • Automate platform deployment and management processes

    • Monitor the platform and proactively identify and resolve issues to prevent downtime

    • Work closely with development teams to ensure that applications are deployed and run smoothly on the platform

    • Keep up to date with the latest technologies, tools and best practices related to cloud infrastructure, platform engineering, and site reliability engineering

    • Develop and implement disaster recovery and business continuity plans

    • Collaborate with cross-functional teams to resolve platform-related incidents and drive root-cause analysis

    • Write and maintain technical documentation for the platform

  • Key Relationships

    • Reports to Senior Technology Director

    • Internal stakeholders include teams within the relevant departments in the company

    • External stakeholders include partners providing professional services

  • What we are looking for

    • Strong hands-on experience with AWS Infrastructure and services

    • Experience with multi-cloud platform (Azure, GCP) is a plus

    • Expertise in automating infrastructure deployment and management using tools like Terraform, CloudFormation, or similar

    • Experience in containerization technologies like Docker, Kubernetes and Helm

    • Knowledge of network and security best practices in the cloud

    • Strong understanding of site reliability engineering principles

    • Experience in Infrastructure as Code principles and practices is a plus

Qualifications and Experience:

  • Bachelor's or Master’s degree in computer science, software engineering or information technology

  • 4 to 7 years of relevant experience working in software development projects with experience in network integration, maintenance, and operation

  • Solid understanding of AWS cloud provider able to guide best practices and solutions

  • Passionate in product development and deliver quality product

  • Understanding of digital assets industry, cryptocurrencies and web3 are a plus

  • Demonstrated ability to work in a cross-culture environment

  • Ability to work independently

  • Comfortable in a fast-moving, high-energy, remote-first environment

  • Experience working in Agile teams to support successful digital transformation projects, involved in the end to end planning to implementation

  • Passionate about technology and excited about the impact of emerging / disruptive technologies

  • Excited about trying new approaches to set new and higher standards

  • Courageous and willing to challenge status quo to implement new solutions for improvement

  • Believes in the non-hierarchical culture of collaboration, transparency and trust across the team

  • Strong collaboration and good communication skills and work well with squad members

  • Strong analytical and problem-solving skills

  • Eager to learn new things and attention to details

  • Self-motivation and positive attitude

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