Senior Business Analyst / Business Analyst

Thailand

Rakkar Digital is a startup company backed by SCB10X focusing in digital asset and blockchain space. We provide digital asset custody and related services to our clients across ASEAN. We are on a mission to enable our clients to securely store and easily access digital assets and cryptocurrencies. The team is growing fast. We are looking for strong talents to join us in multiple countries across the region.

We are looking for a Senior Business Analyst / Business Analyst with experiences in web and mobile application development. The successful candidate will be based in Bangkok and work with Product Owners and Development squads from other countries to deliver mobile and web applications to our customers across the countries.

Key Responsibilities

  • Reporting and Documentation

    • Understand business processes to translate business needs and requirements into user stories

    • Create process diagrams and wireframes to support product development

    • Work with Product Owner and UX/UI designers to create screen designs

    • Work with Solution Architects to prepare technical solutions

    • Analyze, create, validate end-to-end business processes and detail out functional specifications for the required applications

    • Suggest modification and improvement to business processes and frameworks for better efficiency

    • Participate in user testing and create documentation and user manuals for business

  • Research and Analysis

    • Gather market trends and internal data to conduct business analysis and provide recommendations and enhancements to the business

    • Develop informative and actionable reports that highlight business trends, forecasts and opportunities for improvement

    • Keep updated on technology changes, trends movement and analyze internal data sets to provide overall insights for stakeholders

    • Identify and interpret trends and patterns from data sets and construct forecasts and recommendations based on market intelligence and business data

  • Managing Stakeholders

    • Work with stakeholders to identify opportunities and process improvements by leveraging organization data to drive business solutions

    • Identify and communicate to stakeholders the insights from opportunities and obstacles perspectives based on market data gathered

  • Key Relationships

    • Report to Product Owner / Senior Product Owner

    • Work directly with UX/UI Designers, Solution Architects, Developers and Testers

    • Internal relationships include teams within Rakkar Digital

    • External relationships include customers, partners providing professional services

Qualifications and Experience

  • Bachelor's degree in a technical or business management discipline

  • 2 to 5 years of relevant experience web and mobile application development

  • Experience in researching and analyzing market trends and business processes

  • Experience in working on multiple projects at one time

  • Experience in writing SQL queries and using data visualization techniques and tools

  • Experience in identifying risk and potential issues through conducting gap analysis, understanding and reviewing criteria

  • Experience in monitoring and analyzing business results, competition and trends (SWOT analysis, market share review)

  • Experience in Agile Product Development and has a good understanding of Agile principles and practices and Scrum methodologies

  • Experience in Blockchain technology is a plus

  • English proficiency

  • Strong collaboration and communication skills and work well with squad members and stakeholders

  • Strong analytical and problem-solving skills

  • Eager to learn new things and attention to details

  • Self-motivation and positive attitude

Send an email to career@rakkardigital.com


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